This document sets out how Rockvale Guest House collects, uses and protects your personal data. We comply with the guidance set out by the General Data Protection Regulation 2018.
For the purpose of this Privacy Notice, Rockvale Guest House are acting as a ‘data controller’ with respect to the personal data of website visitors and customers. Data controller means that we determine why and how we process the personal data that we have collected.
Personal Data is any information that you provide about yourself that allows you to be identified, contacted or located- including things such as your name, address, phone number or email address.
The data we collect is provided to us by you or an agent/representative acting on your behalf. It is collected when:
The personal information we collect includes the following:
We use ‘contract’ and/or ‘legitimate interest’ as the legal basis for collecting, storing and processing your personal data when:
We use ‘consent’ as the legal basis for collecting, storing and processing your personal data only when you have proactively and specifically agreed to us contacting you with marketing promotions - for example, when you have ticked a box on our website to opt-in to receiving marketing promotions. You can withdraw your consent at any time.
We take all reasonable technical and organisational precautions to store your information in a secure manner and prevent its loss or misuse. Any personal data collected via our website is held within a secure, password protected system, only authorised users with valid user names and passwords have access to the data held on this system.
All credit and debit card data captured via our booking system or by other means is kept secure and we are compliant with the PCI DSS scheme.
The personal information provided to us will only be used in connection with your booking or any future booking you may make with us. We may use your personal information to:
We will never share your personal data with any other third party company for marketing purposes.
We will not store or process your personal information outside the United Kingdom. Other than this, we may disclose your personal data as required by law to any third parties.
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You have the right to know what personal information we hold about you and are free to amend the personal data we hold about you at any time. To review or update your personal data please contact us on 01879 220 675
In certain circumstances you have the right to request that any personal data we hold is erased. If you wish to delete any of your personal data which we hold on record we will do everything in our power, where legally allowed, to comply with your request. In the first instance, please contact us on 01879 220 675 to discuss your request. Please note: We may not be able to delete all of your personal data from our records if you have made a purchase from us within the past 7 years. Also please be aware that because of backups and records of deletions, it may be impossible to delete a record without retaining some residual information retrospectively. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use personal data relating to that individual in any way moving forward.
Our website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites and you should exercise caution and look at the privacy statement applicable to the website in question.
Phone: 01879 220 675
Post: Rockvale Guest House, 35 Balephetrish, Isle of Tiree, PA77 6UY